Technology-Level
I am 100% new to eCommerce, will you help me learn to handle order processing, products and shipping management?
Yes, In fact as our process of handing over a completed E-commerce project, we provide a hands-on demo and recorded tutorials on how to handle a complete back-end of the WooCommerce store, so any beginner can become a PRO eCommerce webmaster. On top of this, we have a support team that can answer your particular queries.
Which Ecommerce platforms can be managed by the Ecommerce 360 plan?
We can provide speedy support and management for popular platforms like WooCommerce, Small WordPress based shops (with other plugins), Magento, etc. But our team is capable of handling most platforms that are available.
Do you migrate from platforms like Shopify or KartRocket to Self-hosted ecosystems like WooCommerce?
Yes. We manage the full migration process at an additional cost, which mostly depends on a number of products and the store type.
Can you integrate my existing systems and APIs for Shipping (e.g. Shiprcoket), for payment gateways (CCavenue, BillDesk, RazorPay)?
Yes, our technology team integrates your existing SMS, Shipping, Payment gateways with newly migrated or revamped eCommerce site by Digiconian under E-Commerce 360.
Can you integrate my E-Commerce store with my ERP?
We can, but our developers have to study your ERP system before we offer you a custom quotation for ERP integration.
Do you manage promotional SMS campaigns?
Yes, we can but it’s not a part of the E-Commerce 360 plan.
Ecommerce Management & Fees
I do not have domain or hosting, how much does it cost?
We offer shared (Slow) and Cloud VPS (Blazing Fast) hosting both to our customers along with Domain name registration. E-Commerce 360 customers can get the shared setup for USD 250/month (with support) and Cloud VPS for USD 500 per year (with support).
Do you provide SMS, Payment and Shipping gateway?
Yes, we do help you create accounts and integrate with your E-Commerce store with popular service providers, who bill you directly for each of the services. Costs for integration are covered under the E-Commerce 360 plan.
What is the cost of SEO management under E-Commerce 360?
Our fixed monthly retainer covers all of your on-page SEO along with the integration and optimization of Google Search Console, Google Shopping and Google Analytics for a better understanding of your keyword data. The off-page optimisation that includes building authentic and natural links from external sources is charged separately according to the client’s budget. We help you forecast the whole process and finances for organic growth.
What is the cost for PPC management with or without E-Commerce 360?
Advertising management for Google Ads and Facebook Advertising is charged as per plans mentioned here.
Do you provide display ads design as well within E-Commerce 360?
The design part is separately chargeable, however, based on case-by-case, we sometimes offer a combined retainer within E-Commerce 360.
Do you provide social media management separately? How much does it cost?
We offer social management including graphics, posting and scheduling with client’s branding that also include advertising graphics under a Design retainer, handled by our creative team. The plans start from USD 500 per month.
Do you provide outreach services for influencer marketing, or guest posting for E-Commerce stores? And how much does these services costs?
Yes, we most certainly do. The pricing depends on the monthly outreach budget, but our prices start from a minimum of USD 250 per month.
Do you offer additional store management like my shops on Amazon, Flipkart, HealthKart, 1MG, Nykaa etc? How much does it cost?
Our 100% focus as of now is managing the client’s own platform and provide them with a high-performance site with amazing ROAS on their E-Commerce digital marketing. NO, as of now we do not offer any such third-party E-Commerce store management services. But we can certainly refer/recommend some partner we’ve worked with for our clients.